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Privacy policy

  1. Guest privacy protection is one of our main priorities that enables us to deliver impecable services. Personal contact data collected for guest booking remains private and for internal use only. We give an assurance that we will never sell, make available or distribute personal information to any third party. Furthermore, if guests wish to know what information we hold on them they should contact our office in writing. We will only send this information to the email address or postal address we have on file. If a guest would prefer that personal information be removed from our database or amendments made to information we hold,  we will remove or amend any such information on the guest’s request within 31 days.
  2. Upload of content / release of liability We decree that we have possession of the property rights which are necessary for the publication of the uploaded content and guarantee not to violate any law or rights of third parties.
  3. Data processing Following confirmation and payment of the deposit,  the guest's contact details will be passed on to our system and all the necessary details will be forwarded duely in a confirmation.
  4. Data for reservation/confirmation We require additional data from guests This data should contain, for example a full name, email address, phone numbers and travel schedule: referring to your arrival and departure time and dates, which must be from a confirmed and paid travel ticket. In addition guests receive our contact details and rental address in a confirmation.
  5. We use the collected data only for the purposes mentioned in the terms of use. Other than this we treat the data confidentially, and in compliance with the strict Spanish data protection laws.
  6. Use of website contents By using this website users agree that they will use all contents for their personal use only. Users agree not to use the material for any commercial purpose. Our website and all of the related pages, including content, software, code, graphics, or other material contained in this website is private and protected by copy right, trade marks, service marks or other proprietary rights and laws. Unauthorised used of any copyright material, trademarks or any other intellectual property without the express written consent of the owner is strictly prohibited. And shall be duely prosecuted.
  7. User Pledge All users pledge not to interfere with or damage any of our services including , without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of service attacks, packet or IP spoofing, forged routine or electronic mail address information or similar methods of technology.


Accommodation and other services offered on this website are the responsibility of hotstaybcn a division of One2oneworld Ltd. We declare that we are liable for the correctness of the information given. Furthermore we are not liable if the guest is not satisfied with the service offered and in no way is the deposit paid upon reservation refundable. Hotstaybcn is liable for:

  1. Damages caused by injury to the body, life or health of a person, due to an intentional or negligent breach of duty by us
  2. Damages, which are included in the Spanish product liability law.
  3. Damages to enterprises caused by an intentional or negligent breach of duty by Hotstaybcn. The amount of liability is limited to the typically foreseeable damages at the time of the conclusion of the contract. This limitation is only valid for the intentional or negligent breach of duty by us, or by a legal or affiliated staff of Hotstaybcn.

Liability for indirect damages, particularly loss of profit, exists only in the case of intentional or negligent breach of duty by a legal or affiliated staff of Hotstaybcn. Under no other circumstances is Hotstaybcn liable.

Law and Jurisdiction

  1. These terms and conditions are to be construed in accordance with the laws of Spain and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Spanish courts.


  1. If one or more provisions of this agreement should be or become invalid or unenforceable, the balance of the agreement shall remain unaffected, thereby remaining in full force and effect. In this event, the parties shall substitute the invalid or unenforceable provision with a valid one which as closely as possible achieves the economic purpose of the invalid or unenforceable provision.

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